Friendship and ongoing support for cochlear implant recipients and families
No one can explain better to a prospective implantee what it is like to have a cochlear implant than the person who uses one.
CICADA WA Meetings at Citiplace Community Centre, Perth Railway Station (upper level) every 3rd Wednesday of the month (except December and January) starting at 10 am.
CICADA Western Australia is a fully independent, not-for-profit support organisation run by dedicated volunteers.
We support cochlear implant recipients and families throughout their hearing loss journey. Meet us at Citiplace Community Centre, Perth Railway Station (upper level) every 3rd Wednesday of the month (except December and January).
CICADA supports the Western Australian Community
As an organisation, we support you throughout their hearing loss journey.
Advice
Members can advice what is needed from lived experience. As an organisation, we support you throughout their hearing loss journey.
Equipment
This includes advice on equipment to help you hear in groups, one to one and the television
Are you considering an implant?
This includes those just beginning to consider hearing implants, as well as those who are already established implant users.
Other equipment that probably haven't considered
Advice for suitable fire alarms, door bells, mobile phone which works with your implant, and much more.
NDIS
We can advice on NDIS participation.
From our members
“Cicada helped me through the difficult times at the start. It was good to hear that what I was going through was normal“.
Highly recommended – Hearing Aids
Highly recommended – Hearing Aids
Pristine Hearing , Nollamara
1/440 Flinders St NOLLAMARA
ph. 08 6336 7170
website https://www.pristinehearing.com.au/
The website and blog is informative and lays out the pros and cons.
Hearing Australia
Hearig Australia supports a very wide range of people with hearing loss. Drop into their offices for support, great factsheets, batteries and more. Pity their website is hard to navigate.
Yes, the website will tell you want they do in general terms, give you the address of your nearest office and has a wide range of information if you dig.
They also produce great factsheets which are very good, pity they don’t appear on their website.
The Cochlear Implant Facts Sheet explains that they can provide consumable (batteries) and provide a wide list of other parts and gadget Including battery chargers and Roger Pens for people with cochlear implants. It also gives a list of products available online or requested over the phone.
They also provide hearing tests and carry a wide range of hearing aids.
Definitely worth cultivating a relationship with.
Top Ten Audiologists 2025 – mostly hearing aid providers
Top Ten Audiologists 2025 – mostly hearing aid providers
The list is not exhaustive and is based on a Yelp Top Ten picks. I would prefer to have recommendations from our members. So let me know the good, the bad and the ugly about Audiologists, so I can add or delete from the site.
The phone numbers and addresses are correct at January 2026 but could have changed. Check the address and phone number before contacting them.
Most audiologists will also treat tinnitus so let them know if you have this.
Connect Hearing
https://www.connecthearing.com.au
Owned by Sonova who manufacture a wide range of hearing aids, such as Phonak, Unitron, Hansaton and their own brand – Sonova. They also own the Advanced Bionics brand of cochlear implant, but the only reviews I could find were American. They were not encouraging.
Their website is very helpful if you have hearing aids manufactured by them.
Reviews show that customer service is patchy, with some locations being great, and other with a poor standard of service.
Lions Hearing
This includes Ear Science. Was great, now less so.
Hearing and Audiology
https://hearingandaudiology.com.au
Hearing and Audiology supplies a wide range of hearing aids and is an independent audiology company not tied to a particular manufacturer. Their offices are in Subiaco, Duncraig, Manning, Geraldton and Karratha.
The brands that they can fit and maintain are: Unitron, Phonak, Starky, Signia and Widex
They offer a one week trial of the new hearing aid.
Waves Hearing Solutions, Willeton
ph. 08 6161 3937
102 Pinetree Gully Rd. WILLETON WA 6105
There rave reviews for this clinic. If you have been there let me know what you think. It did not mention whether they were independent or not.
Summerline Audiology, West Perth WA 6065
Also at Edgewater, Manjimup, and Woodvale
An independent audiologist. Good reviews.
Western Hearing Services, Claremont
Ground floor 278 Stirling Hwy, CLAREMONT, WA 6010
Good reviews
Vivid Hearing, Duncraig
Glengarry Medial Suite
Suite 5, 60 Arnisdale Rd DUNCRAIG
(08) 9358 8003
Bloom Hearing Specialist, Warwick
Warwick Grove Shopping Centre
643 Beach Rd WARWICK WA 6024
Worth a try. Owned by WS Audiology (formed from the merger of Sivantos Group and Widex).
Bloom Hearing provides Signica, Rexton hearing aids and Widex devices.
Medical Audiology Services, West Perth
Owned by a group of ENT specialists in 1987. They offer a wide range of audiology services including hearing aid and implant clinic, balance and dizziness clinic.
Audiologists – Cochlear Implants
Audiologists – Cochlear Implants
This is a list of clinics offering cochlear implant surgery and support. Please rate your experiences and if there are any other clinics offering cochlear implants.
Medical Audiology Services
Ear Science Institute
Connect Hearing
Western ENT, Murdoch
Sir Charles Gairdner Hospital Audiology
Cochlear Implant Brands
This is a very short list with their websites. CICADA members to talk about their experiences with these brands. It is important to note that the brand implanted will depend on the surgeon’s preference.
Cochlear Ltd www.cochlear.com
Website is a sales site with no support services at all. Their advice is to talk to your audiologist.
Not happy Jan.
Mede-el https://www.medel.com/
Med-el provides a great service via their website. They have really thought it our. Informative, with information on types of hearing loss, how to care for your implant and rehabilitation. Rehabilitation information includes adult and teen literature as well as children. They also have a community page with lots of information.
Med-el also has an app to control your implant and a rehabilitation app called Redi which you can download for your phone. The website also includes information for the carer of someone with an implant and for the professional.
Advanced Bionics
Not widely used in Australia. While the reviews were not encouraging, the one benefit is that this cochlear is designed to pair easily with your Phonak hearing aid. I’d stick with the other two.
Frequently Asked Questions
Providing answers to frequently asked questions related to financial matters such as investments, taxes, accounting, and budgeting
Yes, they are welcome. Hearing loss affects the entire family.
Unfortunately we cannot provide this service. The good news is that members are more than happy to demonstrate the equipment they have and talk about endlessly.
No